Rommalyn
Customer Service/ Medical Receptionist / Patient Care Coordinator
Overview
Looking for full-time work (8 hours/day)
at $6.27/hour ($1,216.00/month)
Associate Degree
Last Active
June 3rd, 2026 (4 days ago)
Member Since
August 19th, 2021
Profile Description
Medical Virtual Receptionist
-Collecting demographic info, medical history, and insurance details from new patients.
- Managing the clinic’s calendar, scheduling consultations, and handling cancellations or re-scheduling.
-Calling providers to confirm coverage and obtaining necessary prior authorizations.
-Coordinating with pharmacies and relaying doctor-approved refill requests.
-Filtering urgent calls versus routine inquiries and directing them to the appropriate medical staff.
Data Entry Specialist
-Entering, updating, and maintaining records in systems like Excel, Google Sheets, or custom CRM software.
-Identifying and correcting errors, removing duplicates, and ensuring formatting is consistent.
- Labeling and categorizing digital files so they are easily searchable.
-Compiling raw data into basic summaries or spreadsheets for management review.
Customer Service
-Responding to inquiries via live chat,
-Handling complaints gracefully and finding solutions that satisfy both the customer and the company.
-Staying updated on company policies, products, and services to provide accurate information.
-Processing returns, tracking shipments, and updating account details.
-Gathering customer insights and reporting recurring issues to the tech or product teams.
Top Skills
Professional Services » Medical Services » HIPAA Compliance
Experience: Less than 6 months
Professional Services » Medical Services » Medical Virtual Assistant
Experience: 2 - 5 years
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
Office and Administration » Calendar Management
Experience: Less than 6 months
Professional Services » Medical Services » Patient Care
Experience: Less than 6 months
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pandacan, Manila
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 20%
- Influence: 13%
- Steadiness: 22%
- Compliance: 45%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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