Jose

Customer Service Representative/ESL Teacher

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Overview

Looking for part-time work (3 hours/day)

at $7.00/hour ($462.00/month)

Associates degree

Last Active

April 29th, 2024 (3 days ago)

Member Since

August 4th, 2021

Profile Description

Experienced Virtual Assistant/Customer Support for Healthcare Accounts. I worked as a Virtual Assistant focused on patient customer service using in-house and Athena software. As part of my daily tasks, I handle patient calls for their medication refill requests, process their over-the-counter item orders, schedule appointments, review claim errors, patients follow up for their lab results, report new patient conditions to the provider and I handle different queries of patients regarding their insurance such as their eligibility, copays, enrolling dependents, and process their payments.

Top Skills

Customer Support

Experience: 2 - 5 years

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Social Media Management » Instagram marketing

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Sales Support

Marketing » Copywriting

Marketing » Content Creation » Proofreading

Marketing » Social Media Management » Facebook marketing

Customer Support » Phone Support

Office and Administration » Data Entry

Marketing » Mobile Marketing

Marketing » LinkedIn Marketing

Office and Administration » Email Management

Basic Information

Age
27
Gender
Male
Website
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Address
Mabalacat City, Pampanga
Tests Taken
IQ
Score:  111
DISC
Dominance: 30%
Influence: 16%
Steadiness: 17%
Compliance: 37%
English
C1(Advanced)
Uploaded ID
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