Healthcare Virtual Assistant and Administrative Professional with over 5 years of experience supporting US-based dental clinics, 2 years in construction administration, and a strong background as a Medical Records Liaison and Client Care Coordinator. I specialize in keeping operations efficient, organized, and patient-focused by managing critical behind-the-scenes processes with accuracy and care.
For dental practices, I provide:
• Comprehensive insurance verification and detailed benefits breakdowns
• Accurate entry of insurance data into practice management systems
• Timely claims follow-ups and resolution
• Efficient patient scheduling and appointment reminders
• Seamless coordination with insurance providers via portals and
• HIPAA-compliant documentation and data management
As a Medical Records Liaison & Client Care Coordinator:
• Coordinate appointments and arrange patient transportation with precision
• Facilitate smooth communication between patients, providers, and care teams
• Manage and organize medical records to ensure accuracy and accessibility
• Handle sensitive information with the highest level of confidentiality and professionalism
In administrative and construction support:
• Payroll processing and workforce coordination
• Calendar and
• Inventory monitoring and supply management
• Organized document control and reliable reporting
Tools I Work With:
Open Dental, CareStack, Dentrix, RingCentral, Vonage, Grasshopper, VoiceStack, Microsoft Teams, Microsoft Office, Google Workspace, Excel, Google Sheets, CRM tools, Payroll Systems, Insurance Portals
I’m accurate (99% success rate verifying 10+ insurance plans daily), reliable, HIPAA-certified, and quick to learn new systems. Most importantly, I’m proactive. I don’t just wait for instructions. I look for ways to make your work easier.
If you’re looking for someone who’s detail-oriented, trustworthy, and easy to work with, I’d love to be part of your team. Let’s lighten your workload and keep your business running smoothly together.
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