Jannysa

Ecommerce Specialist / Shopify Manager / Operations Manager

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

March 6th, 2024 (51 days ago)

Member Since

October 19th, 2014

Profile Description

Roles:Ecommerce Specialist * Shopify Store Manager * Customer Service Representative * Technical Support * Sales Support * Project Manager * Civil Engineer * Project Coordinator * Operations Manager * Team Manager * AdminNature of Business/Department:Ecommerce * Purchasing * Project Coordination * Property Management * Construction * Shopify * Project Management * TelecommunicationsOverview:Experienced customer service representative since 2012, organized, detail-oriented, hardworking, and diligent. My years of experience prove my strong background in customer service and for being trained to adapt to a fast-paced working environment with accuracy and reliability to avoid errors/mistakes in handling customer accounts especially when it comes to billing.Efficient multi-tasker via phone and email for being able to effectively resolve customer concerns while actively listening otherwise it may lead to possible escalation and customer dissatisfaction. This also results to be able to handle pressure and various client software Upgrade to see actual infodicated and diligent to achieve results through discipline and strong working ethics.Handled accounts such as Comcast, AT&T, Charter, Assurance Wireless as a Customer Support, Technical Support, Sales Support, and Back Office support for B2B Order Processing.My civil engineering background also landed me a job at Meralco Industrial Engineering Services Corporation in the Project Management Department specifically Project Development Team. As well as becoming an Assistant Project Manager and Procurement Head for a Real estate management corporation.Worked for property management companies based in the US and the UK for more than a year doing customer service, admin tasks, and social media tasks.Managed Shopify stores for more than 4 years and a certified social media manager with article writing experience using WordPress.My Goals:To help you grow your business by handling the work while you make the most of your time. * Personal Growth* Career Growth* Long term working relationship * Become your Expert VA * Become your business partner

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Customer Support » Ecommerce

Experience: 5 - 10 years

Customer Support » Ecommerce » Shopify

Experience: 5 - 10 years

Other Skills

Professional Services » Management Services » Construction Project Manager

Experience: 2 - 5 years

Project Management

Experience: 2 - 5 years

E-Commerce » Inventory Management » Purchasing

Experience: 6 months - 1 year

Basic Information

Age
34
Gender
Female
Website
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Address
Manila, Metro Manila
Tests Taken
IQ
Score:  117
DISC
Dominance: 52
Influence: 16
Steadiness: 10
Compliance: 23
English
C2(Advanced/Mastery)
Uploaded ID
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