Virtual Assistant. Customer Service. Operations Specialist.

Overview

Looking for full-time work (8 hours/day)

at $11.64/hour ($2,240.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (3 days ago)

Member Since

July 27th, 2021

Profile Description

If your inbox is overflowing, ops are messy, and your team needs structure — I’m here to help.

I’m Shie ---------- , an Executive Assistant and Operations Support Pro with 10+ years of experience supporting founders, execs, and fast-paced teams. I turn chaos into clean systems, smooth handoffs, and proactive support that helps you move faster without burning out.

What I Do Best:
Executive & Ops Support– Calendar & inbox management– Meeting prep, decks, and SOPs– Workflow tracking & ops reporting
Customer Success– Handled support via Gorgias, Zendesk, Intercom– Managed email, chat, and DMs with empathy– Reduced escalations, improved CS processes
Team & Systems Setup– Tools: Notion, Intercom, Asana, Slack– Built onboarding flows & internal docs– Created QA systems and reporting workflows
Known for being: Reliable under pressure. Proactive & solutions-focused. Clear communicator who “just gets it done”. Calm, trusted, and resourceful.
I’m a great fit if you need: Inbox & calendar cleaned and managed. A systems-savvy VA or PM to support your ops. A customer support lead who knows what matters. Someone who keeps things running when you’re busy
Tools I use: Notion • Slack • Gorgias • Google Workspace • Zoom • Canva • Shopify • Intercom • Asana • Zendesk

Let’s connect if you’re ready to reclaim your time, reduce the overwhelm, and run things smoother — with someone you can count on from day one.