• Responsible for the end-to-end process of collecting medical records and associated
documents for individual cases. • Enter client data and document all case activities and updates into SmartAdvocate. • Sending medical records and billing requests and authorization to various medical facilities and clinics.• Contacting doctors and provider services to get the medical and billing records of patient. • Save all relevant paperwork to the client’s account on the case management software
• Maintain a thorough understanding of each individual case, including its status, documents, and actions required• Maintain an organized task list on a daily basis. Set tasks and prioritize activities based on
established timelines to ensure no deadlines are missed
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