Mercy
HIPAA Certified Medical VA/Intake Specialist/SME
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.15/hour ($1,376.00/month)
Computer System Designs and Programming
(Associate Graduate 2007)
Last Active
June 11th, 2026 (4 days ago)
Member Since
July 18th, 2021
Profile Description
A professional HIPAA Certified Medical virtual assistant with over 3+ years of experience managing administrative tasks, Insurance Verification, Authorisations and Referral Coordinator. Highly skilled in communication, Calendar management, and problem-solving. Committed to delivering high-quality work and exceeding expectations.
Top Skills
Professional Services » Medical Services
Experience: 1 - 2 years
worked with different practices in the United States, handled Urgent Care, pain management, Chiropractic, and GYN Practice
Customer Support » Email Support
Experience: 6 months - 1 year
Email support and responding to the customer/patient inquiry on a timely manner following format and drafts
Office and Administration » Personal Assistant
Experience: 1 - 2 years
Personal Assistant of a GYN Doctor and assist her in handling patients virtually, verifying insurance, claim status, and receptionist
Other Skills
Customer Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: 5 - 10 years
worked in the call center industry for 5 years and providing world-class customer service
Office and Administration » Data Entry
Experience: 5 - 10 years
making sure that all customers/patients information are updated and complete
Office and Administration » Email Management
Experience: Less than 6 months
Customer Support » Technical Support
Experience: 2 - 5 years
worked as a technical support analyst with Comcast and do troubleshooting
Customer Support » Social Media Moderation
Experience: Less than 6 months
managing own social media account, Tiktok, Facebook Business, Instagram and twitter
Customer Support » Content Management
Experience: Less than 6 months
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Conversational communications over the phone, assisting customers/patients in a timely manner, first-call resolution, empathy and execution
Marketing » Direct Mail Marketing
Experience: Less than 6 months
used Active Campaign for email marketing and automation for 4 months
Marketing » Copywriting
Experience: Less than 6 months
Proofreading using online tools like, Grammarly, Language tool, and Insta text
Marketing » Social Media Management » Instagram marketing
Experience: 5 - 10 years
used and managed own IG account and knowledge of using Hashtags
Design » T-Shirt Design
Experience: Less than 6 months
has basic knowledge in Canva
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon city, NCR
- Tests Taken
- IQ
- Score: 104
- DISC
- Dominance: 43
- Influence: 9
- Steadiness: 32
- Compliance: 15
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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