Overview
Looking for full-time work (8 hours/day)
at $8.36/hour ($1,600.00/month)
Bachelors degree
Last Active
June 4th, 2026 (8 days ago)
Member Since
October 9th, 2014
Profile Description
Driven by my passion for excellence, I thrive on helping companies keep and grow their clientele by delighting them with my support. I spent 21 years in Technical Support working for Apple, UBER, Dell and Hostaway. I am currently leading a team of 11 people in APAC and EMEA providing the topnotch support and helping our clientele grow through marketing reviews and customer satisfaction scores. My passion for excellence extends to activities outside work and that is through farming. I advocate sustainable living through educating people on utilizing their spaces where they can grow their daily vegetable needs.
Top Skills
Customer Support » Email Support
Experience: 10+ years
Proven experience in resolving customers' concern in a timely and efficient manner ensuring time-bound responses.
Customer Support » Technical Support
Experience: 10+ years
I bring a customer-first mindset grounded in empathy, ownership, efficiency, and alignment with company values. With over 21 years of client-facing experience in technical support, I consistently strive to provide exceptional service and create positive outcomes for both customers and the organization.
Other Skills
Customer Support » SaaS
Experience: 2 - 5 years
Learning the importance of accessibility of your business anywhere in the world, I had extensive experience in helping clients focus on the other aspects of their business while reassuring them that the system is up and running.
Basic Information
- Age
- 43
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- PANIQUI, TARLAC
- Tests Taken
- IQ
- Score: 93
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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