Kristine

Home Care Scheduler/Coordinator, GVA, Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $9.95/hour ($1,920.00/month)

Bachelors degree

Last Active

June 10th, 2026 (14 days ago)

Member Since

October 3rd, 2014

Profile Description

Experienced Home Care Scheduler/Coordinator with a strong background in managing real-time shift changes, call-outs, and 24/7 staffing needs. I specialize in fast, accurate scheduling using tools like AxisCare, WellSky, and Google Calendar, and excel in high-pressure environments.

I’m skilled in clear communication (phone, text, email), quick problem-solving, and handling sensitive information with full HIPAA compliance. With a reliable home setup and a proactive attitude, I help keep your operations running smoothly and your clients fully supported.

With over 8 years of experience in customer service and back-office operations in the BPO industry, I bring a strong background in administrative support, technical troubleshooting, and client communication — all essential for keeping day-to-day operations running smoothly.

In my previous roles, I was responsible for handling sensitive data, managing customer records, coordinating with healthcare providers, and processing detailed requests via email, phone, and fax. I’m highly skilled in using cloud-based tools like Google Docs/Sheets, CRM platforms including Zendesk, Salesforce, and Oracle, and managing high-volume email queues with professionalism and efficiency.

Top Skills

Customer Support

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 2 - 5 years

Office and Administration » Coordination

Experience: 2 - 5 years

Other Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Sales Support

Experience: 2 - 5 years

Office and Administration » Administrative Support

Experience: 2 - 5 years

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tagbilaran, Bohol

Tests Taken: IQ
Score: 107: DISC
Dominance: 53
Influence: 20
Steadiness: 8
Compliance: 20: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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