I had been in the BPO industry for the past 10 years now. 2.5 years of which was spent as a Back Office Solutions Specialist for Barclaycard UK. This is an administrative position, in which my responsibilities include, but is not limited to research, scrutinizing legal documents, such as Power of Attorney paperwork, Letters of Authorization, activation of insurance policies, transfers of balances in between accounts, customer service via correspondence, customer service via email, provision of interest calculations, and the breakdown of which, the proper distribution of workload to the correct department and much, much more.
I am very fluent in English, both written and spoken. Communication will not be an issue with me.
Experience: 5 - 10 years
Experience: 10+ years
Experience: 2 - 5 years
Experience: 10+ years
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