With more than 8 years of proven experience providing customer service for different companies:
• I am confident that I will make an immediate contribution to your team.
• I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes.
• You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively.
• I possess good communication skills both oral and written.
• I managed different accounts and line of businesses such as Medicare and Retirement member service, Provider Verification Outreach, AT&T U-verse and Sprint Mobile over the years.
I joined the BPO industry and handled various accounts involving customer services, dispatching and assistance, either through live chat,
Working at home gave the freedom to learn more and continuously improve. I am hardworking, committed and honest in my work. The ability that gives me competitive advantage is my time management that is to say completion of work within the agreed time without sacrificing the quality of work. I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications.
Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours. This summary, as well as my resume, cannot adequately communicate my qualifications in-depth; I look forward to meeting with you to discuss why I would be an asset to your institution. I am available to schedule an interview at your earliest convenience.
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