Your team should not need constant chasing. Your hiring process should not stall. Your content pipeline should not depend on guesswork. Your operations should not fall apart when one person gets busy.
I fix that.
I’m a remote Operations Leader based in the Philippines with experience supporting US and UK-based businesses across operations, executive support, customer service, recruitment, social media, and team management.
I started as an Executive Assistant and Social Media Manager, then was promoted to Operations Manager, and later advanced to Director of Operations. That progression happened because I do more than complete tasks. I take ownership, lead teams, organize workflows, improve execution, and make sure things move without leadership having to follow up every hour.
Most businesses hire someone to “help with admin” and later realize they also need someone who can manage people, content, hiring, approvals, and daily execution. That is where I come in.
What I run day-to-day:
— Team operations: Assigning tasks, monitoring progress, leading meetings, training tea
— Leadership support: Coordinating with executives, managing priorities, improving communication, and helping translate business goals into action.
— Approvals and quality control: Reviewing team outputs, checking details, approving deliverables, and keeping work aligned with company standards.
— Social media operations: Creating graphics, reels, captions, and scheduled posts that support brand visibility and audience engagement.
— Hiring and recruitment: Sourcing applicants, screening candidates, assisting with hiring decisions, and supporting onboarding.
— Training and team development: Teaching new and existing tea
— Customer and back-office support: Managing CRM updates, processing customer requests, handling chat and
— Administrative execution: Organizing documents, managing spreadsheets, supporting lead generation, coordinating inventory purchasing, and assisting with operational tasks.
My background is built on both people and systems. I am a Registered Psychometrician with a Psychology degree, and that training helps me understand team behavior, communication, hiring, performance, and leadership from a deeper level.
I have worked across customer service, executive assistance, talent acquisition, social media management, graphic design, and operations. That mix gives me the ability to understand both the front-end client experience and the back-end systems that keep a business running.
Tools I work with:
Operations & Project Management: Asana, Trello, Monday, ClickUp, Notion
Communication: Slack, Zoom, WhatsApp,
CRM & Support: Salesforce, HubSpot, Zendesk
Google Workspace: Google Calendar, Drive, Gmail, Sheets, Slides, Forms
Design & Content: Canva, CapCut, Filmora
Scheduling & Productivity: Calendly, Microsoft Office, Grammarly
I’m not someone who waits around for instructions. I pay attention to what is slowing the team down, what needs structure, what needs approval, and what needs to be fixed before it becomes a bigger issue.
I can manage the team, lead the meeting, approve the work, train the people, help with hiring, and still make sure the content gets posted.
Need someone who can bring structure to your operations and help your team execute better? Send me a message or book a discovery call with me.
BOOK HERE AND LET'S GET THINGS STARTED:
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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