Junior Shopify Virtual Assistant | Junior Customer Support | Admin Support

Hands-on experience in Shopify store setup and management through structured training and self-practice. Familiar with configuring store settings, organizing locations and markets, setting up payment and shipping options, and managing backend workflows. Experience includes working with free themes such as Dawn, Horizon, and Savor, optimizing store structure for clear navigation and efficient order handling. Knowledge covers practical setup processes aligned with real eCommerce operations. My sample store: https://nekonippon.myshopify.com/ Password: edison

Experience providing non-voice customer support through Discord, Telegram, and X (Twitter), handling inquiries, responding to community concerns, and maintaining clear communication with users. Background includes moderating discussions, resolving basic issues, guiding users, and maintaining professional tone during high-traffic or emotionally charged situations. Work involved both crypto community environments and general customer interaction scenarios.

Hands-on experience in Shopify product listing, including uploading products, writing structured descriptions, setting product types, adding tags, and organizing items into collections. Familiar with aligning product data for better store organization and customer experience. Experience reflects realistic entry-level execution developed through guided practice and simulation store environments. My sample store: https://nekonippon.myshopify.com/ Password: edison

Practical experience in administrative support, including document organization, data entry, and internal system updates in an academic environment. Responsibilities included organizing and managing academic records, updating schedules, and maintaining structured filing systems for easy retrieval. Work focused on efficiency, accuracy, and maintaining organized workflows to support institutional requirements and departmental operations.

Experience using Notion as a personal and workflow organization tool for structuring notes, task lists, and process documentation. Applied in organizing learning materials, SOP drafts, and project outlines related to virtual assistance and Shopify practice. Familiar with creating structured pages, databases, and simple systems to keep information accessible and logically arranged for daily productivity and knowledge management.

Experience using AI tools primarily for content support, task assistance, and workflow efficiency. Applied ChatGPT and related AI tools to assist in drafting responses, organizing information, and improving clarity in communication tasks. Usage focused on practical application for productivity rather than advanced automation or technical development.

Foundational experience in Shopify order processing and fulfillment workflows, including monitoring order status, understanding fulfillment locations, and managing basic order handling procedures within the Shopify dashboard. Familiar with manual fulfillment control, order archiving, and fulfillment tracking processes based on structured training and scenario-based practice.

Practical experience using Canva for designing simple, functional visuals such as social media posts, basic graphics, and layout elements. Used primarily to support content presentation and online branding needs for personal and practice-based projects. Familiar with editing templates, adjusting typography and colors, and creating clean, readable designs suitable for digital platforms.