Michelle

Customer Support Expert |8+ Years Experience Delivering Exceptional CX

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Overview

Looking for full-time work (8 hours/day)

at $6.64/hour ($1,280.00/month)

Bachelors degree

Last Active

June 22nd, 2026 (2 days ago)

Member Since

June 17th, 2021

Profile Description

With 8+ years of experience in customer service, I specialize in providing high-quality email & chat support, technical assistance, CRM management, and e-commerce operations support.

I help businesses improve response time, resolve issues efficiently, and create smooth customer experiences that increase retention and satisfaction.

What I Can Do For You:

Professional Email & Chat Support (fast, empathetic, solution-focused)
Technical Troubleshooting & Issue Resolution
Shopify Order Management (returns, refunds, tracking, product updates)
CRM Management & Accurate Data Entry
Procurement & Vendor Coordination
Online Research & Administrative Support
Order Processing & Operations Assistance

Tools & Skills:

Shopify (order management, returns, product updates)
Intercom (live chat & customer engagement)
CRM Systems
Microsoft Office & Google Workspace
Avaya & Aircall
Help Desk & Ticketing Systems

I focus on accuracy, efficiency, and clear communication to keep your operations smooth and your customers happy.

Ready to improve response times and streamline your processes? I’m just one invite away.

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Professional Services » Management Services » Business Management » Procurement

Experience: 2 - 5 years

• Identify and contact qualified vendors for competitive quotes • Review and extract key requirements from solicitation documents • Negotiate pricing and delivery terms with vendors • Manage awarded projects for timely delivery and compliance • Collaborate with internal teams for successful contract performance

Other Skills

Real Estate » Appointment Setting

Experience: Less than 6 months

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

E-Commerce » Inventory Management » Quality Control

Office and Administration » Microsoft Excel

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Santo Tomas, Davao Del Norte

Tests Taken: IQ
Score: 133: DISC
Dominance: 37
Influence: 19
Steadiness: 23
Compliance: 21: English
C2(Advanced/Mastery)