Kate

Customer Support|Admin Assistant|Virtual Assistant

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.53/hour ($872.74/month)

Bachelor's degree

Last Active

June 26th, 2026 (today)

Member Since

June 16th, 2021

Profile Description

Hi, I’m Kate, a dedicated Customer Service Representative and Virtual Assistant with over six years of hands-on experience supporting businesses through efficient, detail-oriented, and reliable service. My goal is simple: to keep you organized, ensure your customers are satisfied, and give you more time to focus on growing your business.

I specialize in handling customer concerns with professionalism and empathy, resolving issues efficiently, and creating smooth, positive experiences that leave a lasting impression.

How I can support your business:<8efe80624d780eba0c6493ec45140364>Email Management: Inbox organization and timely, professional responses
Administrative Support: Calendar management, file organization, and day-to-day operations
Customer Service: Managing inquiries, resolving issues, and maintaining customer satisfaction

Tools & Platforms I’m experienced with:
Project Management: Notion
Customer Support: Zendesk, Gorgias, Intercom, Monday
Invoicing & Payments: Stripe, Braintree
Productivity: Microsoft Office, Google Workspace: Email & Calendar: Gmail, Outlook, Google Calendar, Google Drive
Communication: Slack, Zoom, Skype, Google Meet, Microsoft Teams

I’m proactive, easy to work with, and committed to delivering high-quality results every time. If you’re looking for someone dependable who truly cares about your business and your customers, let’s connect.