Project Manager | Technical and Customer Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $9.41/hour ($1,818.18/month)

Bachelors degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

June 12th, 2021

Profile Description

---------- ---------- Result-Oriented Technical Project Manager | Agile/Scrum | Stakeholder ManagementSummaryA highly organized and result-oriented Technical Project Manager with over five years of experience leading complex, cross-functional projects from initiation to completion<!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!---->. Skilled in streamlining operations, maintaining schedules, and coordinating diverse teams and resources to ensure maximum customer satisfaction and business revenue<!---->. My background in technical support and customer service provides a unique ability to bridge the gap between technical teams and client expectations, ensuring clarity and project success.<!---->
<!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!---->Core CompetenciesProject Planning & Execution: Proficient in resource planning, scheduling, requirements gathering, and defining project milestones to ensure on-time, in-scope delivery<!----><!----><!----><!---->.<!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!---->Agile Methodologies: Experienced in applying Agile/Scrum practices to manage workflows and improve team productivity<!---->.<!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!---->Stakeholder & Client Management: Proven ability to maintain continuous communication with all stakeholders and build strong client relationships to ensure alignment on project objectives<!----><!----><!----><!----><!----><!----><!----><!----><!---->.<!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!---->Technical & IT Background: Strong foundation in technical support, problem-solving, and process improvement, supported by a Bachelor of Science in Computer Engineering<!----><!----><!----><!----><!----><!----><!----><!----><!---->.<!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!---->Project Management Tools: Proficient with modern PM software including Jira, Trello, and ClickUp, as well as ticketing systems like Remedy<!----><!----><!----><!---->.<!---->
<!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!---->Professional ExperienceMy career has progressed from hands-on technical and customer support roles into dedicated project management. I have successfully managed projects at companies like Uni-President Information Philippines Corp. <!---->, Senti Techlabs <!---->, and MULTISYS CORP <!---->, where I was responsible for assembling project teams, defining operational objectives, and delivering detailed progress reports to senior management<!---->.