Five years experience in the BPO industry for Financial (Collections), Sales with a mix of technical & customer care support, I also have experience with assisting US Sales Representative..
I multitask and navigate quickly with many programs like MS Word, Excel and many other applications.
I also grew up with English as my primary language, so I can easily speak and write in this language.
Previous Job Responsibility includes providing solution, sell Dell Products and/or services (via chat, web, email, and/or telephone), that address customer/business needs of varying complexity or working with a subject matter expert to address a solution of even higher complexity. Accountable for ensuring customer satisfaction by means of providing total solutions to their personal, business and organizational computer system needs; both notebook and desktop sales with customized specifications and accessories suited to each customer’s unique requirement. Also sells electronics, accessories, spare parts and extended warranty services.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
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