Josephine

Customer Service Expert / Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.87/hour ($921.60/month)

Vocational Diploma

Last Active

November 18th, 2023 (944 days ago)

Member Since

August 27th, 2014

Profile Description

My specializations include phone, email, chat support, search engine marketing, lead generation, data entry, and medical transcription. I am knowledgeable in SAP, Microsoft Office applications (Word, Excel, etc.), and G Suite. I mastered WQM (Wireless Queue Management System) and Salesforce CRM. I have excellent communication skills, both written and oral. I have a high passion for details. I also possess excellent problem-solving capabilities.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 10+ years

Office and Administration » Account Management

Experience: 2 - 5 years

Other Skills

Marketing » CRM » HubSpot CRM

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 2 - 5 years

Basic Information

Age
46
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  109
DISC
Dominance: 14
Influence: 30
Steadiness: 28
Compliance: 28
English
C2(Advanced/Mastery)
Government ID
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