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General Virtual Assistant

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 45,000.00/month
( $820 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
20 hrs/wk
( $9.48 USD/hr )
EXPERIENCE OVERVIEW
Social Media Manager | Real Estate Virtual Assistant
BASIC INFORMATION
Age:
27
Gender:
Female
Location:
Marikina City, Metro Manila
Tests Taken:
IQ
Score:  125

DISC
Dominance:47%
Influence:11%
Steadiness:19%
Compliance:23%

English
 C1(Advanced)
Last Active:
July 1st, 2022 (6 days ago)
Member Since:
May 15th, 2021
SKILL SUMMARY

Admin Support | Virtual Assistant | Customer Service | Social Media Management | Bookkeeping | FB Ads Manager | Graphic design | Copywriting | Data Entry | Lead generation | Research | Google Drive | Microsoft Office | Word | Excel | PowerPoint | English

• Virtual Assistance | Social Media Management
— been working (part-time) for a US-based realtor and providing assistance in establishing his social media presence as well as with general real estate tasks like lead generation, data scraping, research, creating packets and proposals for investors.

• Administrative Assistance
— 2 years of experience doing administrative tasks under a purchasing and a billing department where I gained expertise with data entry, research, file management, report presentation, and Microsoft Office Tools (Word, Excel, PowerPoint)

• Customer Service
— 4 years in the BPO industry gave me the skills on how to maintain KPI at a good level while delivering great results promptly. Been in a travel (airline) and a clothing (lingerie) account handling inbound calls and emails. This experience made me strengthen my communication skills, call handling, phone etiquette, and problem-solving skills to ensure customer satisfaction

• E-Commerce
— I've been doing online marketing and selling since college to help support my education financially. I have a passion for making handmade crafts so I engaged in e-commerce and made myself familiar with all online platforms where I can offer my products. This builds up my skill in being independent because I have to learn things on my own by watching Youtube tutorials and taking up free online courses

• Social Media Management
— This has always been a part of my e-commerce experience since most of the buyers are available on social media. I've experienced building my own Shopify store from scratch (only with a free trial since I have no enough funds to maintain the website), created online accounts for my micro-business with Facebook, Facebook Page, Instagram, Youtube, Carousell (previously OLX), Shopee, and Lazada. Was also able to experience how to set up a chatbot (using Manychat) and run FB Ads for my page

• Graphic Design
— Part of social media management is content creation so I learned how to do graphic designs. I've been using Canva for editing photos, photo collages, logos, and even short video presentations. I've also used CapCut and Kapwing for basic video editing like adding music, trimming, and adding subtitles

• Accounting
— I'm a graduate of Bachelor of Science in Accountancy. Though I took a different line of work after graduating college and didn't pursue accounting jobs, I am familiar with the basics of accounting and can do light bookkeeping.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Personal Assistant
  • Travel Planning
  • Speaking
  • Translation
  • Writing
  • Graphics Editing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
EXPERIENCE

I have less than 1yr experience with clerical jobs. I'm computer literate and knowledgeable on basic computer applications. I worked as part time purchasing assistant while studying on my last year in college & was hired as a billing staff by the same company after graduating. Also, E-commerce have always been a part of my monthly income. I'm an entrepreneur and operates my own (micro) shop online. Facebook, Shopee, Lazada & Carousell (OLX) are some online platforms that I'm using for marketing/selling my products (handmade crafts).

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have been working in a BPO industry with international clients for more than 4 years.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Copywriting
  • Web Content Writing

Advertising
SKILL RATING
  • Facebook Ads

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Logo Design
  • Video Editing

Customer Service & Admin Support
EXPERIENCE

4 years BPO experience

SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

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