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Hi there! I’m a dedicated and detail-oriented person with over 10 years of experience in the BPO industry. I have a proven track record of success in handling both inbound and outbound calls, gathering and analyzing data, and creating decks and presentations for clients and department heads. I’m also well-versed in updating customer records, following strict confidentiality protocols, and ensuring the best possible outcomes for customers through diligent follow-ups.
Aside from my BPO experience, I’ve also worked as a Virtual Leasing Assistant, where I scheduled property tours for interested renter applicants, responded to inquiries (via call, text and
d calendar invites and reminders. I’ve also served as a Virtual Property Maintenance Coordinator for 2 years under the same company where I've been a Virtual Leasing Assistant. I did overseeing repairs and maintenance for the managed properties. This included coordinating with vendors, technicians, and tenants, as well as ensuring that requests were handled efficiently and cost-effectively.
I bring strong soft skills to the table: I’m a team player, an effective communicator, a quick thinker, and highly adaptable. I thrive in a fast-paced environments and have a passion for continuous learning and professional growth. I understand that you’re looking for someone who can truly take ownership of this role. I’m confident that my experience, work ethic, and fresh ideas can contribute to your team’s success, both in the short and long term.
I’d love the opportunity to connect and explore how I can add value to your team.
Thank you, and I hope to speak with you soon!
Sincerely,Christma L.
Experience: 1 - 2 years
Been a Virtual Leasing Assistant. Experience: Respond and schedule tours for different apartments/properties Sending emails and responses. I have the ability to field calls and set up tours for on-site managers/Leasing Agents and send out calendar invites/reminders for tours.
Experience: 1 - 2 years
Been a Virtual Leasing Assistant. Experience: Respond and schedule tours for different apartments/properties Sending emails and responses. I have the ability to field calls and set up tours for on-site managers/Leasing Agents and send out calendar invites/reminders for tours. Been a Maintenance Coordinator as well for 2 years, ensuring managed properties are well-maintained and our tenants are satisfied. Excellent communication skills, and a knack for coordinating repairs to vendors, scheduling appointments, internal maintenance technicians and tenants. Central point of contact for all maintenance and repair requests ensuring timely and cost-effective completion of maintenance tasks.
Experience: 1 - 2 years
Been a Virtual Leasing Assistant. Experience: Respond and schedule tours for different apartments/properties Sending emails and responses. I have the ability to field calls and set up tours for on-site managers/Leasing Agents and send out calendar invites/reminders for tours.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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