Novem

General VA, Chat Moderator/Support, Email Support

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Overview

Looking for full-time work (8 hours/day)

at $4.13/hour ($800.00/month)

Bachelor's degree

Last Active

July 20th, 2026 (2 days ago)

Member Since

May 10th, 2021

Profile Description

I'm a dedicated Customer Support Specialist and Virtual Assistant with over 3 years of experience providing excellent customer service and administrative support.

I enjoy helping businesses stay organized and making sure customers have a great experience. In my previous role, I handled over 800 customer conversations daily through live chat, resolved customer concerns, managed records, and worked closely with my team to provide fast and accurate support.

I'm experienced with customer support, email and chat support, data entry, internet research, document management, and other administrative tasks. I'm also comfortable using Google Workspace, Microsoft Office, Slack, Zendesk, Notion, ---------- , Canva, and AI tools like ChatGPT, Claude, and Gemini.

I'm a fast learner, detail-oriented, and someone you can count on to communicate clearly and meet deadlines. Whether you need someone to assist your customers, organize your data, or support your daily operations, I'm ready to help.

I'm excited to work with clients who value reliability, quality, and good communication. Let's work together to help your business grow!

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Customer Relationship Management

Experience: 2 - 5 years

Other Skills

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: General Santos City, South Cotabato

Tests Taken: IQ
Score: 107: DISC
Dominance: 31
Influence: 30
Steadiness: 30
Compliance: 9: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”