Customer Service Professional with over 10 years of experience in the Hospitality, Real estate, and Banking industries. A well-experienced in dealing with different types of customers. It has been my expertise to perform beyond these expectations. I always make sure to have a quick turnaround of my job without compromising the quality of my work.
Here are my in-depth Skills:
-excellent multitasking and time management
-confidentiality and integrity
-close attention to detail and accuracy
-able to work effectively under pressure
-strong oral and written communication
-ability to work independently as well as part of a team
-customer satisfaction and ability to resolve conflict
Experience: 5 - 10 years
ANSWERING CUSTOMERS INQUIRE AND REQUEST. MANAGING CUSTOMERS COMPLAINTS. GOING THE EXTRA MILES BY PROVIDING THE BEST CUSTOMER SERVICE.
Experience: 2 - 5 years
HANDLING CUSTOMER COMPLAINTS. PROVIDING THE BEST CUSTOMER EXPERIENCE. PRODUCT AND SERVICE KNOWLEDGE.
Experience: 5 - 10 years
CUSTOMER DATA MANAGEMENT. HANDLING CONFIDENTIAL FILES AND REPORTS. ASSISTS IN THE DEVELOPMENT OF NEW EMPLOYEES. EMAIL HANDLING. DATA ENTRY. TIME MANAGEMENT.
Experience: 5 - 10 years
HANDLING CUSTOMERS INQUIRE AND REQUEST. MANAGING CUSTOMERS COMPLAINTS. PROVIDING PROMPT AND FAST RESPONSE.
Experience: 5 - 10 years
CONFIDENTIAL DATA AND REPORTS. TRANSCRIBING AUDIO INTO WORD. CUSTOMER DATA MANAGEMENT. SOCIAL MEDIA OUTREACH. ONLINE RESEARCH.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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