b9418dcd 0840f2 09ed

Customer Service Representative 

80 ID PROOF
Verified
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EXPECTED SALARY
Php 25,000.00/month
( $471 USD )
EDUCATIONAL ATTAINMENT
HRS and Computer programmer 
AVAILABILITY
40 hrs/wk
( $2.73 USD/hr )
EXPERIENCE OVERVIEW
7 years eCommerce customer representative phone, email and chat support. 5 years of collection and skip tracing specialist
BASIC INFORMATION
Age:
37
Gender:
Male
Location:
Baguio City, Benguet
Tests Taken:
IQ
Score:  110
Last Active:
January 31st, 2023 (2 days ago)
Member Since:
April 29th, 2021
SKILL SUMMARY

- Handle chat and email requests from new or existing clients.
- Handle post-purchase questions and concerns from existing customers. 
- Answer specific product related questions
- Process refunds and shipping requests
- Fulfilling and canceling orders 
- Knowledgeable In Gorgias 
- Knowledgeable in Shopify
- Knowledgeable in Zendesk 
- Knowledgeable in Excel
- Computer Literate
- Motivated
- Patient 
- Willing to learn

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
EXPERIENCE

I have worked as a skip tracker/collector for 5 yrs and as a customer representative for 5 years voice and nonvoice.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management

English
SKILL RATING
  • Speaking
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have work as a customer representative support for 5 yrs

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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