Communication
-Handle 50+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling services.
-Memorized entire line of company products & services, including prices and special
-Remained courteous and calm at all times, even during moments of intense customer displeasure
Leadership:
Handled 10 agents(2016-present) and 8 interns (2012) as their subject matter expert to fully familiarize product, process and services
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.