Ma.

Virtual Assistant/Customer Service

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.82/hour ($1,120.00/month)

Bachelors degree

Last Active

February 26th, 2026 (105 days ago)

Member Since

August 8th, 2014

Profile Description

10 YEARS EXPERIENCED IN BPO INDUSTRY - TEAMLEADER and 1 YEAR EXPERIENCED as a VIRTUAL ASSISTANT which helped me develop a lot of skills and proven who can work well independently or on a team.
Energetic, passionate, creative and a flexible professional who loves learning new skills.
Working Experience:
VIRTUAL ASSISTANT: Providing customer service and administrative support to clients, expert in Order Fulfillment, managing the emails and facebook management
Software/Application/Program Used: "Dropified" Shopify Aliexpress, Gorgias, Microsoft Outlook 365, 1&1 IONOS E-Mail , Microsoft Excel, Google Spreadsheet ,Facebook Manager and Slack

Top Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 10+ years

I possess over a decade of experience in the dynamic BPO industry, where I've excelled as a Customer Service Team Leader. Leveraging my leadership skills and industry expertise, I've consistently driven teams toward delivering exceptional customer experiences. I've consistently ranked among the top-performing Team Leads by passionately driving the achievement of KPIs.

Professional Services » Management Services » Customer Support Management

Experience: 10+ years

With more than ten years of experience, I've become really good at customer service. I make sure every interaction is polite and professional. When I send emails, I follow all the right rules to make sure they're clear and helpful. Meticulously adhering to proper email etiquette. I've spent a lot of time learning how to do this well, so I can promise you'll always get great service from me.

Customer Support » Email Support

Experience: 10+ years

With more than ten years of experience, email has been part of my day to day life. Proper etiquette for email handling

Other Skills

Basic Information

Age: 42

Gender: Female

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Address

Tests Taken: DISC
Dominance: 35
Influence: 32
Steadiness: 21
Compliance: 12: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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