10 YEARS EXPERIENCED IN BPO INDUSTRY - TEAMLEADER and 1 YEAR EXPERIENCED as a VIRTUAL ASSISTANT which helped me develop a lot of skills and proven who can work well independently or on a team.
Energetic, passionate, creative and a flexible professional who loves learning new skills.
Working Experience:
VIRTUAL ASSISTANT: Providing customer service and administrative support to clients, expert in Order Fulfillment, managing the
Software/Application/Program Used: "Dropified" Shopify Aliexpress, Gorgias, Microsoft Outlook 365, 1&1 IONOS E-Mail , Microsoft Excel, Google Spreadsheet
Experience: 10+ years
I possess over a decade of experience in the dynamic BPO industry, where I've excelled as a Customer Service Team Leader. Leveraging my leadership skills and industry expertise, I've consistently driven teams toward delivering exceptional customer experiences. I've consistently ranked among the top-performing Team Leads by passionately driving the achievement of KPIs.
Experience: 10+ years
With more than ten years of experience, I've become really good at customer service. I make sure every interaction is polite and professional. When I send emails, I follow all the right rules to make sure they're clear and helpful. Meticulously adhering to proper email etiquette. I've spent a lot of time learning how to do this well, so I can promise you'll always get great service from me.
Experience: 10+ years
With more than ten years of experience, email has been part of my day to day life. Proper etiquette for email handling
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