Ma.

Virtual Assistant/Customer Service

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

February 3rd, 2024 (314 days ago)

Member Since

August 8th, 2014

Profile Description

10 YEARS EXPERIENCED IN BPO INDUSTRY - TEAMLEADER and 1 YEAR EXPERIENCED as a VIRTUAL ASSISTANT which helped me develop a lot of skills and proven who can work well independently or on a team. 
Energetic, passionate, creative and a flexible professional who loves learning new skills. 
Working Experience: 
VIRTUAL ASSISTANT: Providing customer service and administrative support to clients, expert in Order Fulfillment, managing the emails and facebook management 
Software/Application/Program Used: "Dropified" Shopify Aliexpress, Gorgias, Microsoft Outlook 365, 1&1 IONOS E-Mail , Microsoft Excel, Google Spreadsheet ,Facebook Manager and Slack 

Top Skills

I possess over a decade of experience in the dynamic BPO industry, where I've excelled as a Customer Service Team Leader. Leveraging my leadership skills and industry expertise, I've consistently driven teams toward delivering exceptional customer experiences. I've consistently ranked among the top-performing Team Leads by passionately driving the achievement of KPIs.

With more than ten years of experience, I've become really good at customer service. I make sure every interaction is polite and professional. When I send emails, I follow all the right rules to make sure they're clear and helpful. Meticulously adhering to proper email etiquette. I've spent a lot of time learning how to do this well, so I can promise you'll always get great service from me.

Experience: 10+ years

With more than ten years of experience, email has been part of my day to day life. Proper etiquette for email handling

Other Skills

Basic Information

Age
40
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 35
Influence: 32
Steadiness: 21
Compliance: 12
English
C2(Advanced/Mastery)
Government ID
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