I am a fast learner, self-motivated, hardworking, dedicated and willing to be trained. I always make sure that the quality of my outputs are always above satisfaction. I love to stay home all the time and I enjoy doing indoor activities that’s why I feel very comfortable working at home.
I have extensive training as a Customer care representative. I have been trained to handle difficult customer concerns and real time escalations, I also managed mini teams with 3-4 members. I also have years of experience in the BPO industry handling US UK and AU projects/campaigns. I've handled many roles such as Customer Service Representative, Technical support, Sales representative, Collections specialist and Escalation for more than a year.
I've worked with different companies for the past 6 years. I'm adaptable to new concepts, responsibilities, and a highly diversified Team
Tools I have used and very familiar with:
My Professional Competencies:
Excellent Customer service
Ability to work under pressure and meet tight deadlines
Excellent interpersonal and communication skills
What I can do:
Customer Service Representative
My approach to every project is: Compliance to task in timely manner and heed instruction in working to diminish wasted time/effort and bring more service and satisfaction to client/s.
I have 6 years Customer service related experience and have worked with several companies with different strategies and approach to customers
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