Michelle

CUSTOMER SERVICE EXPERT / DATA ENTRY / SALES ADMIN EXPERT

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

Bachelors degree

Last Active

July 4th, 2026 (7 days ago)

Member Since

April 26th, 2021

Profile Description

With over 8 years of experience in customer service and administrative support, I am passionate about helping businesses operate smoothly and deliver outstanding experiences to their clients. My dual expertise allows me to efficiently handle customer inquiries while managing essential administrative tasks to ensure seamless workflow.
My Key strengths include:
Customer Support: Resolving complex inquiries, maintaining high satisfaction levels, and providing clear communication to customers.
Administrative Support: Data entry, scheduling, document management, and handling internal processes with high attention to detail.
CRM & Tools Expertise: Proficient with CRM systems (Salesforce, Zendesk), Microsoft Office Suite, and project management tools (Trello, Asana).
Problem Solving: Quickly identifying pain points and developing solutions to streamline administrative processes and improve customer service delivery.
Team Collaboration: Working with cross-functional teams to ensure efficient communication and process alignment between customer service and admin functions.
My mission is to ensure that customers receive prompt, friendly, and professional service while supporting seamless internal operations. If you’re looking for someone who can balance customer care with efficient administrative processes, I’d love to connect!