Virtual Assistant | Real Estate | eCommerce Shopify | Data Entry

Responsibilities: - Manage guest communication via platforms like Airbnb and OwnerRez - Coordinate maintenance and vendor scheduling - Handle listing updates and calendar management - Assist with owner communications and support - Execute property management tasks as assigned - Follow SOPs and maintain excellent guest experience Tools Use: - OwnerRez - Remote Lock - PriceLabs - Google Workspace - Monday.com - Canva - OpenPhone

I handle business functions like inventory management, customer service, and marketing

All around, handling multiple online tasks including research, data entry, email handling, and customer communication.

• Manage CRM (Follow Up Boss): organize contacts, set up campaigns, automate newsletters • Create and send email newsletters & marketing blasts • Design simple event flyers and assist with event promotions • Edit/post Instagram Reels and social content • Manage inbox and calendar

Lease Administration: Handling leases, including setting terms, ensuring the inclusion of necessary clauses to protect property owners, and determining security deposit amounts. Complaint and Emergency Management: Addressing maintenance requests, noise complaints, and emergencies promptly and effectively. Property Maintenance and Repairs: Performing preventative maintenance, managing repairs, and maintaining a network of reliable contractors. Compliance and Record-Keeping: Possessing an in-depth knowledge of statewide and national laws related to tenant screening. Keeping thorough records of all aspects of property management, including financials and maintenance. My proficiency in these areas has equipped me to manage properties effectively, maintain high tenant satisfaction, and contribute to operational efficiency. I am known for my strong organizational skills, attention to detail, and commitment to delivering high-quality service.

Accurately encoded and organized data using spreadsheets and online tools, ensuring efficiency and attention to detail in all tasks.

Answering inquiries promptly and professionally through Ring Central, Google Voice or any dialer used by my client. Managing property showings and viewings, ensuring seamless scheduling and coordination. Handle maintenance requests.

Handled Facebook and Instagram pages by creating posts, responding to messages, running FB Ads, and improving audience engagement.

Finding and qualifying potential clients to grow the business network. Drip prospects and eventually convert them to customers/clients

Find and screen prospective tenants consistently, manage daily complaints and maintenance issues handle tenant move-outs and evictions, including running credit checks and criminal background checks, and select the right tenants.

Assisting customers through live chat with professionalism and problem-solving skills.

Scheduling meetings, appointments, and reminders to keep projects on track.

Organizing inbox, responding to messages, and filtering important communications.

Processed and tracked orders from customers, coordinated with suppliers, and ensured timely delivery.

Conducting online research using reliable sources, organizing data into clear reports, and verifying information accuracy to support business or project needs.