Hi, I’m Khristine — an experienced NDIS Client Service Officer with a strong background in Business Administration (HRM) and hands-on experience supporting Australian disability providers.
I don’t just handle admin — I help ensure NDIS supports are structured correctly, aligned with funding, and delivered smoothly from onboarding to invoicing.
I bring working knowledge of:
• Interpreting NDIS plans and funding allocations
• Preparing and reviewing service agreements
• Aligning supports with correct line items & support categories
• Managing cost codes and schedule accuracy
• Coordinating participants, care coordinators & support workers
• Monitoring service agreement expiries & reassessments
• Handling participant enquiries with professionalism and care
• Maintaining CRM systems, documentation & compliance tracking
I understand the importance of accuracy, funding compliance, and clear communication in the NDIS space. My work supports smooth operations, reduces billing errors, and improves client experience.
I’m proactive, detail-oriented, and highly comfortable working with remote Australian teams.
If you need someone who understands NDIS processes beyond basic admin — and can support both clients and internal operations — I’m ready to contribute.
“The more I stepped away from it, the more successful our Chanel became!”
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