Overview
Looking for full-time work (8 hours/day)
at $4.96/hour ($960.00/month)
Bachelors degree
Last Active
June 28th, 2026 (20 days ago)
Member Since
April 17th, 2021
Profile Description
Over 18 years of experience in customer service field. Experienced Team Leader with expertise in
developing efficient workflow and managing tea
Top Skills
Customer Support
Experience: 10+ years
Office and Administration » Quality Assurance
Experience: 1 - 2 years
As a quality analyst, my role involves meticulously ensuring the accuracy of agents’ call flows and verifying their adherence to established protocols.
Office and Administration » Team Leadership
Experience: 2 - 5 years
From December 2019 to March 2025, I served as an accomplished Team Leader, overseeing a dynamic group of 10 to 15 dedicated agents. In this role, I was responsible for guiding and mentoring my team, fostering an environment of collaboration and excellence. My leadership not only involved managing daily operations but also implementing strategic initiatives that enhanced team performance and productivity.
Other Skills
Customer Support » Phone Support » English Speaking
Experience: 10+ years
Coaching » Training and Development
Experience: 1 - 2 years
Worked as the Master trainer of TCL North America who helps build training program and training agenda
Basic Information
- Age
- 43
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Las Pinas City, Please Select
- Tests Taken
- IQ
- Score: 19
- DISC
- Dominance: 48%
- Influence: 8%
- Steadiness: 19%
- Compliance: 25%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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