Customer Service Representative | Senior Customer Fulfillmen

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 19th, 2024 (14 days ago)

Member Since

July 28th, 2014

Profile Description

Order Fulfillment & Customer Service
Fulfilling orders using Dropified, Manually, CSV File, Amazo and Shipstation
? Fulfill orders with 24 hrs? Fulfill orders manually.? Fix address issues? Upload tracking number in shopify? Notify Customer.? Follow up on 3PL  for any unshipped orders
E-com Platforms:? Shopify? Amazon
Customer Support:? Email Ticketing System.? General Admin Tasks? Assisting customers with Queries, and refunds.? Order tracking/shipment status.
CRM:? Konnektive? Odoo<8efe80624d780eba0c6493ec45140364>Email Platform:?Gmail?Zendesk?Gorgias
Ordering System?Dropified?Manual Fulfillment?CSV File?Amazon Manual order?Shipstation?Konnektive?Deliverr?Aliexpress?Alibaba
Experiences in:-Order Processing/Order Fulfillment for E-commerce Website (AliExpress Dropshipping)-Amazon Order Fulfillment-Email Support-Customer Support-Admin Support-Web Research & Data Entry-Virtual Assistance-Email Administration-Manual Order fulfillment
Software Experience:-Shopify-Dropified-Shipstataion-Massfulfill-Google Spreadsheet-Excel-Amazon FBA-Answering emails-Answering Phone Calls* Fluency in both written and oral English* Reliable in providing excellent service