Audrey

Customer Service

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

college undergraduate

Last Active

January 29th, 2026 (137 days ago)

Member Since

July 22nd, 2014

Profile Description

I’m a dedicated and self-sufficient customer support professional with a proven track record across banking, telecommunications, healthcare, insurance, back office, and e-commerce industries. With years of experience handling both email and chat support, I bring a calm, empathetic presence to every interaction — ensuring customers feel heard, respected, and supported.My strengths include:Exceptional communication — I listen actively, speak clearly, and adapt to diverse customer needs.Fast learner — I quickly master new tools, systems, and workflows.Multitasking pro — I manage multiple inquiries efficiently without compromising quality.Conflict resolution — I handle pressure with professionalism and positivity, turning challenges into solutions.I take pride in thinking things through, solving problems logically, and finding genuine satisfaction in helping others. Whether you're looking for a triage caller, chat/email support agent, or client-facing representative, I’m ready to deliver results with integrity and care.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Dedicated and detail-oriented support professional with proven experience in handling customer inquiries via email and live chat. Skilled in delivering timely, empathetic, and accurate responses while maintaining a high level of customer satisfaction. Strong written communication, multitasking, and conflict-resolution abilities, with a focus on creating positive customer experiences and upholding brand reputation.

Customer Support » Chat Support

Experience: 2 - 5 years

Dedicated and detail-oriented support professional with proven experience in handling customer inquiries via email and live chat. Skilled in delivering timely, empathetic, and accurate responses while maintaining a high level of customer satisfaction. Strong written communication, multitasking, and conflict-resolution abilities, with a focus on creating positive customer experiences and upholding brand reputation.

Customer Support » Customer Service

Experience: 5 - 10 years

I have experience in banking, telecommunications, healthcare, insurance, back office, and e-commerce. I’ve handled both email and chat support, which taught me to manage multiple inquiries efficiently while providing accurate and consistent responses.

Other Skills

Virtual Assistant

Experience: 6 months - 1 year

Basic Information

Age
49
Gender
Female
Website
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Address
San Pedro, Laguna
Tests Taken
IQ
Score:  121
DISC
Dominance: 9%
Influence: 26%
Steadiness: 46%
Compliance: 19%
English
C2(Advanced/Mastery)
Government ID
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