AUDREY R. PEREZ
Email: audreyperez@gmail.com
OBJECTIVE
To obtain a position in a company that offers a great deal of opportunity to progress professionally and grow personally.
EXPERIENCE
December 1, 2010 – July 12, 2014
HSBC Electronic Data Processing, Northgate Alabang
Credit Analyst
? Processes credit card applications. Post Approval.
? Handles secured card maintenance, voucher code amendment, auto debit arrangement maintenance.
? Handles special categorized clients. World Check.
? Post approval maintenances
April 19, 2010 -
September 21, 2010
Teletech, Sta.Rosa
TELSTRA – Merino, Prepaid Mobiles
Customer Service Representative
? Activates sim cards for Telstra Prepaid mobiles, IPAD and Prepaid Wireless Broadband and mobile broadband.
? Handles prepaid services like processing postpaid to prepaid requests.
July 2, 2009 -
October 23, 2009
Teletech, Sta.Rosa
Project
Yellow
- TELSTRA
Business Sales Consultant
? Handles billing enquiries for BigPond
? Upselling for Telstra Business Broadband and Cross selling for Telstra Mobile Broadband
? Handles plan enquiries,upgrading plans for BigPond Customers.
November 2004 – October 2006
Production Assistant of Nino Alejandro
? Handles bookings and inquiries for shows
? Road Manager
February 10, 2003 – October 24, 2003
11th floor RCBC Plaza
Makati City
INFOnxx Philippines Inc.
Customer Service Representative
? Directory Assistance Operator of US and UK
? Well trained in US and UK geography, culture and accent
August 2002 – January 2003
Makati City
Supremo’s BAR and REST.
Production Manager
? Band Coordinator.
? Organize productions.
September 1, 2001 – July 31, 2002
España Branch, Sampaloc Manila
PLDT Company
Project Employee – PLDT Lovenotes Hotline/ Love Counselor
? Gives advice and suggestions/ Handles calls
? Listen and chat with other callers
? Makes Daily Time Records
? Operates PABX machine
1997
Park Square, Makati
Kenny Roger’s Roasters
Party Hostess
? Welcome and entertain guests/ Reserve seats for guests
? Handles birthday parties
? Order taker/ trained in the lobby and kitchen area.
1995 – 1997
Greenbelt, Makati
Mc Donald’s
Service Crew/ Party Assistant
? Handles birthday parties.
? Welcome and entertain guests/ Reserve seats for guests
? Order taker, assigned as a counter person in drive-thru and lobby area.
? Well trained in lobby, drive-thru and kitchen area.
EDUCATION
1995
Assumption College , San Lorenzo Makati
Mass Communications
Major in Media Production
Undergraduate
1993 – 1994
St. Mary’s Academy
Pasay City
Secondary
Graduate
1989 – 1990
St. Mary’s Academy
Pasay City
Primary
Graduate
ACHIEVEMENTS/ OTHER EXPERIENCES/SEMINAR/TRAININGS ATTENDED
? Consistent Honor Student – Primary
? Former TV Personality / Commercial Model
? Recording Artist / Former Junior DJ of DWOO, DZRH and DWKC
? Awarded as Pontifical Missionary -- Primary
? Volleyball Varsity Team Player, St. Mary’s Academy
? TAP ( Taekwondo Academy of the Philippines ) - Member
? Glee Club Member/ St. Mary’s Academy , Pasay
? Member of the Assumption Chorale
? Special Award/ Mini Tuklas Talino – PLDT Sampaloc
? Part time Event Organizer
? Accent Neutralization Training – INFOnxx Phils.
? US 101 Training – INFOnxx Phils.
? OJT – INFOnxx Phils.
? HR and Accounting 1 day seminar - INFOnxx Phils.
? Member – HSBC GSC Chorale
? LEAN Project training – HSBC
? Employee of the Quarter ( March 2013 ) - HSBC
REFERENCE
Upon request
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.