Overview
Looking for full-time work (8 hours/day)
at $4.96/hour ($960.00/month)
Bachelors degree
Last Active
June 3rd, 2026 (43 days ago)
Member Since
April 3rd, 2021
Profile Description
Dedicated Virtual Assistant with 6 years of experience providing administrative, customer service, and operational support across diverse industries. Skilled in managing Airbnb listings, handling guest communication, and delivering five-star service experiences. Experienced in personal assistant tasks, including
You can contact me through this
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Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Handled high-volume email support across industries including home warranty (American Home Shield), lawn care services (LawnStarter & LawnLove), and Airbnb property management. Skilled in responding promptly and professionally to customer inquiries, resolving issues, processing requests, and maintaining service satisfaction. Experienced in using CRM systems, ticketing tools, and templates while delivering personalized solutions to improve customer retention and overall experience.
Customer Support » Phone Support
Experience: 2 - 5 years
Provided professional phone support for clients in home warranty (American Home Shield), lawn care services (LawnStarter & LawnLove), and Airbnb guest management. Skilled in handling high call volumes, addressing customer concerns, processing service requests, and upselling services when appropriate. Experienced in conflict resolution, maintaining empathy under pressure, and ensuring positive customer experiences while meeting performance and quality standards.
Other Skills
Professional Services » Management Services » Property Management
Experience: 1 - 2 years
Real Estate » Short Term Rentals » Airbnb
Experience: 2 - 5 years
Managed Airbnb listings end-to-end, including guest communication, booking coordination, calendar updates, and pricing adjustments. Handled check-in/check-out processes, coordinated cleaning and maintenance, and resolved guest concerns promptly. Maintained consistent 5-star ratings by delivering excellent customer service and ensuring a seamless guest experience.
Customer Support » Sales Support
Experience: 2 - 5 years
Experienced in sales support through roles with LawnStarter and LawnLove, converting leads into paying customers via phone, chat, and email. Skilled in presenting service options, explaining pricing, and promoting offers to meet customer needs. Consistently achieved sales targets while maintaining high customer satisfaction. Proficient in managing customer accounts, scheduling services, and ensuring smooth onboarding and retention.
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao, davao del sur
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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