Kimberly

Customer Service Representative

Verified

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mark as hired

Overview

Looking for part-time work (4 hours/day)

at $4.16/hour ($400.00/month)

Bachelors degree

Last Active

June 7th, 2026 (21 days ago)

Member Since

April 1st, 2021

Profile Description

I have been in the BPO industry for almost 6 years now. I am currently a Social Media and Email Support for a direct-to-consumer account located in the US. I have experience handling chats and emails. Tools I have worked with are Agorapulse and Statusbrew for Social Media. Zendesk, Kustomer, Five9, Comm100, for chats and emails.

Top Skills

Customer Support » Email Support

Customer Support » Social Media Moderation

Office and Administration » Translation

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Customer Support » Technical Support

Basic Information

Age: 32

Gender: Female

Website: Sign Up with Pro Account to View

Address: Caloocan City, Metro Manila

Tests Taken: IQ
Score: 105: DISC
Dominance: 25%
Influence: 7%
Steadiness: 37%
Compliance: 32%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”