SOCIAL MEDIA MANAGEMENT/ CUSTOMER SUPPORT / VIRTUAL ASSISTANT/ SALES REPRESENTATIVE

Strong written and verbal communication skills with the ability to interact clearly, professionally, and empathetically with clients, patients, and team members. Experienced in handling customer inquiries, coordinating tasks, and maintaining positive relationships across different platforms.

Highly organized with excellent time management skills, able to prioritize tasks, meet deadlines, and handle multiple responsibilities efficiently in fast-paced environments.

Monitoring inventory, coordinating with suppliers, and ensuring timely material availability. Skilled in demand forecasting, order tracking, and maintaining accurate records to support smooth and cost-efficient supply operations.

Provides prompt and professional assistance to customers through chat, email, or calls. Handles inquiries, resolves issues, and ensures client satisfaction while maintaining accurate records in CRM systems and communication tools like GHL and Tawk.to

Familiar with CRM systems, communication platforms (GHL, Tawk.to, SimpleTexting), and productivity tools (Google Workspace, Excel).

Experienced in monitoring social media pages, groups, and comments to maintain a safe and positive online community. Skilled in responding to inquiries, handling complaints professionally, and enforcing community guidelines to protect brand reputation and engagement.

Experienced in using SAP ERP for tracking materials, managing inventory, and processing purchase or production orders. Responsible for maintaining accurate data, generating reports, and coordinating with procurement and logistics teams to ensure smooth and efficient supply chain operations.

Skilled in using CRM systems to track client interactions, manage leads, and maintain accurate customer records. Focused on building strong relationships and ensuring consistent, high-quality client support.