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Experienced and detail-oriented professional with a strong background in customer service, quality assurance, and virtual support across healthcare, telecommunications, and eCommerce sectors.
Proven ability to deliver high-quality assistance, optimize processes, and ensure compliance in fast-paced environments. As a Quality Analyst at Zealthy, I conducted audits and provided coaching to enhance service delivery in women’s wellness programs.
At Cardinal Health At Home Solutions and Arriva Medical, I supported U.S.-based patients with medical supply needs, ensuring HIPAA compliance and high satisfaction.
My role with AT&T via TSD Global focused on telecom support, billing resolution, and technical troubleshooting. I also bring hands-on experience in executive support.
With a commitment to accuracy, empathy, and efficiency, I aim to contribute to business growth by delivering strategic, client-focused virtual support.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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