Current Employment Status:
Hired Full Time on Jan 27, 2026
Genalyn
Customer Support Specialist (Shopify + Gorgias) — 9+ yrs
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.40/hour ($1,040.00/month)
College Graduate
Last Active
July 7th, 2026 (6 days ago)
Member Since
March 10th, 2021
Profile Description
I'm a customer support specialist with 9+ years in E-commerce, helping brands reduce ticket backlog, improve response times, and support customers through every step of the order journey. I've worked across Shopify, Gorgias, and Zendesk, handling
Top Skills
Customer Support » Ecommerce
Experience: 2 - 5 years
Shopify, Appstle subscriptions
Customer Support » Customer Service
Experience: 5 - 10 years
Ticket handling, live chat, email support and social comments/Dms
E-Commerce » Order processing » Order Fulfillment
Experience: 2 - 5 years
Order management, refunds/returns, inventory tracking, reporting dashboards
Other Skills
Project Management » Workflow
Experience: 1 - 2 years
Ticket routing, macros, canned responses, SLA monitoring
Office and Administration » Communication
Experience: Less than 6 months
Slack, Zoom, Google
Office and Administration » Quality Assurance
Experience: Less than 6 months
Customer satisfaction surveys, feedback analysis, performance tracking
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- DISC
- Dominance: 34
- Influence: 9
- Steadiness: 34
- Compliance: 23
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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