Overview
Looking for full-time work (8 hours/day)
at $6.14/hour ($1,184.00/month)
Bachelors degree
Last Active
June 29th, 2026 (9 days ago)
Member Since
March 9th, 2021
Profile Description
Registered Nurse and HIPAA-certified Healthcare Virtual Assistant with over 3 years of experience supporting a U.S.-based private optometry practice remotely. I specialize in backend healthcare operations including insurance eligibility verification, EHR documentation, intake coordination, and appointment workflow management.
Currently supporting 20–50 patient appointments daily and completing 30–50 insurance eligibility verifications per day using ABBVerify, while maintaining accurate records in OfficeMate EHR. I ensure charts are complete, coverage is verified prior to visits, and documentation is organized to support smooth clinic operations.
Core strengths include:
• Insurance eligibility & benefits verification
• EHR documentation (OfficeMate)
• Patient intake coordination & chart preparation
• Appointment scheduling & workflow optimization
• HIPAA-compliant communication
• Excel / Google Sheets tracking & reporting
With nearly a decade of prior experience in pharmaceutical sales and client-facing roles, I bring professionalism, structure, and accountability to remote healthcare teams. I am comfortable handling calls when needed, but my primary strength lies in backend administrative efficiency and documentation accuracy.
Top Skills
Customer Support » Phone Support
Experience: Less than 6 months
Other Skills
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Office and Administration » Translation
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
Basic Information
- Age
- 39
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 95
- DISC
- Dominance: 45
- Influence: 16
- Steadiness: 16
- Compliance: 23
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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