CSR/TSR Manager, Recruitment Specialist, TechSupport Special

Overview

Looking for part-time work (5 hours/day)

at $14.95/hour ($1,800.00/month)

Associates degree

Last Active

December 9th, 2023 (929 days ago)

Member Since

July 5th, 2014

Profile Description

In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.
My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company.
Positioning a support team to provide quality service and help business succeed is a task I have performed effectively.
I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills.
Skills:
- Technical Support (Desktop/laptop/printers/connectivity/ software)
- Knows how to use remote access applications such as Logmein, Teamviewer
- Knowledgeable in using Microsoft Office Applications (Word, Powerpoint, Excel)
- Team Management
- Quality Audit, Skill coaching, Reporting
- Data Collection/research, Entry and Analysis for Real Estate
- Staff hiring and recruitment