Bernadette
E-commerce VA | Shopify & Customer Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.29/hour ($1,600.00/month)
Bachelors degree
Last Active
May 11th, 2026 (44 days ago)
Member Since
July 5th, 2014
Profile Description
Customer Service, Communications,
Top Skills
Marketing » Social Media Management » Community Moderation
Experience: 2 - 5 years
I worked as a Senior Moderator for multiple NFT and other web3 projects.
Professional Services » Management Services » Customer Support Management
Experience: 10+ years
I managed a team of Customer Support Representative. Ensuring all quality and customer success. I worked in a traditional Call Center set up way back 2009-2017. I transitioned to freelancing from 2018 'til present.
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
• Shopify store management (products, collections, backend updates) • Customer support (email & chat — professional and friendly) • Order processing, tracking, refunds, and dispute handling • Managing large product catalogues (5,000+ products) • Product uploads, optimisation, and organisation • Email and inbox management
Other Skills
Marketing » Content Creation » Creative Writing
Experience: 2 - 5 years
I was able to produce scripts for Youtueb automation channels. I was also able to write blogs through Surfer SEO. I have knowledge with basic SEO. I am also efficient in WordPress management, including uploading and editing blogs, adding links, images, and products.
Project Management
Experience: 2 - 5 years
I managed a team of writers, editors and voice over artists for an automation YouTube Channel. I also worked for a Singapore Based agency as a Senior Project Manager where I am the first line of communication to their clients. My role was to ensure deliverables were communicated to the team and the clients. As well as making sure that deliverables are done timely.
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- IQ
- Score: 108
- DISC
- Dominance: 36
- Influence: 16
- Steadiness: 27
- Compliance: 22
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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