Hello! I'm Lielanie, an Amazon eCommerce professional with over 10 years of hands-on experience managing Amazon Seller Central accounts across the US, Canada, and Mexico and other marketplaces.
I specialize in Seller Central operations, Account Health management, compliance, customer service, and case management.
My experience includes creating and optimizing product listings, monitoring inventory and account performance, managing FBA and FBM operations, resolving listing and account issues, handling customer inquiries, returns, and Seller Support cases, and ensuring compliance with Amazon's policies and marketplace standards, reimbursements, shipment discrepancies, missing inventories, reimbursement for inaccurate FBA fulfillment fees and many more.
I am also experienced in sales reporting, competitor analysis, keyword research, and collaborating with cross-functional teams to improve store performance. While I do not directly manage Amazon PPC campaigns, I have a solid understanding of advertising metrics and work effectively alongside PPC specialists.
I am highly organized, detail-oriented, analytical, and committed to helping Amazon businesses grow while maintaining healthy, high-performing seller accounts.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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