Guest Manager - Airbnb, Upgrade to see actual info, Expedia, Agoda

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelor of Science in Accountancy

Last Active

November 27th, 2023 (383 days ago)

Member Since

June 26th, 2014

Profile Description

I am an experienced Real Estate Virtual Assistant, very diligent, honest, and can work without supervision. I can easily be trained and very willing to learn new things. I have worked for an Australian Real Estate Company(WA) - Long Term Rental for over 5 years doing invoicing, website maintenance, wordpress, daily email filtering, data entry and some adhoc tasks given by my boss. I also do rental market analysis and appraisals.

I have also worked for an American company in Florida as Guest communication Specialist. I managed short stay vacation houses and hotel units. I Answer inquiries about potential guests wishing to rent a property via booking channels such as airbnb, Upgrade to see actual info, VRBO, expedia. I Screen potential guests through specific questions to eliminate or decline any guests that are fraudulent or suspicious of potential unruly behavior. I communicate with Guest for the duration of their stay for any comments, concerns, questions, issues and problems that arise during their stay.

I am currently managing 60 Short Stay Vacation Rentals for an Australian company managing listings in Airbnb, Upgrade to see actual info, Expedia, VRBO
and Agoda. I respond to emails and chats from guest and answer phone calls
regarding their reservation. I am the point of contact and liaised with the
cleaning department and maintenance team.