Rowenna

Hotelier | Property Management| Operations

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Overview

Looking for part-time work (4 hours/day)

at $4.70/hour ($454.54/month)

Bachelors degree

Last Active

June 29th, 2026 (10 days ago)

Member Since

February 25th, 2021

Profile Description

Several years of extensive experience in Guest Services and Food & Beverage ---------- monstrated skills in managing a team of up to 15 employees, providing support to customers/guests, building rapport and trust with customers and other stakeholders. Maintained and achieved set targets/goals that were set for me and my team on a monthly and annual basis while meeting operational targets. Adept at resolving escalated issues through research and evaluation; able to handle diverse customer concerns and complaints effectively using tact & sincerity to find common ground and achieve positive outcomes. Currently having experience in a remote setup working in a project management environment for more than a year now.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

E-Commerce » Inventory Management » Quality Control

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Office and Administration » Translation

Office and Administration » Data Entry

Office and Administration » Email Management

Basic Information

Age: 47

Gender: Female

Website: Sign Up with Pro Account to View

Address: Manila

Tests Taken: IQ
Score: 125: DISC
Dominance: 36%
Influence: 6%
Steadiness: 25%
Compliance: 33%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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