Arnold

Call Center Agent

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $2.38/hour ($454.56/month)

High school diploma

Last Active

July 26th, 2025 (322 days ago)

Member Since

June 25th, 2014

Profile Description

As a call center agent I had experience in a few campaign: like Admax (onlinedegree),insurance and also a timeshare ( Appointment Setter) I am a motivated professional with a variety of skills and experience with a high level of initiative and creative energy.  opportunity where I may continue to provide innovative direction as a new member of your team.  ?

Here's a shortened version of my work experience, focusing on my responsibilities at Fusion BPO, Wipro, and Helpware:

?WORK EXPERIENCE?HelpWareNovember 19, 2024 – April 19, 2025Membership Services AdvocateAssisted members with insurance eligibility, pharmacy assistance, EOB, and claims billing explanations.?WIPRO PHIL INCJune 11, 2021 – November 07, 2024Customer Care Associate (Billing Dept.)Processed insurance payments, handled customer complaints, and provided customer service. As a Healthcare Insurance Billing Customer Associate, developed record management processes and policies, and identified, evaluated, and implemented external services and tools for monthly bill data validation.?FUSION BPO ServicesAugust 06, 2014 – June 11, 2021Customer Service RepresentativeProvided information, answered questions, and responded to complaints, ensuring customer satisfaction with products, services, and features.

Top Skills

Experience: 2 - 5 years

Google Analytics Provided information, search Google information,posting events. Update informations

Experience: 1 - 2 years

Help customer needs. Help to track their orders,help process to cancel order and refund. Process payment using Cards.

Processed insurance payments, handled customer complaints, and provided customer service. As a Healthcare Insurance Billing Customer Associate, developed record management processes and policies, and identified, evaluated, and implemented external services and tools for monthly bill data validation.

Other Skills

Experience: 5 - 10 years

Customer Service Representative Provided information, answered questions, and responded to complaints, ensuring customer satisfaction with products, services, and features.

Experience: 2 - 5 years

Customer Care Associate (Billing Dept.) Processed insurance payments, handled customer complaints, and provided customer service. As a Healthcare Insurance Billing Customer Associate, developed record management processes and policies, and identified, evaluated, and implemented external services and tools for monthly bill data validation.

Experience: 1 - 2 years

Search I formation and verify all details and update

Experience: 2 - 5 years

Customer Service Representative Provided information, answered questions, and responded to complaints, ensuring customer satisfaction with products, services, and features.

Basic Information

Age
43
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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