As a call center agent I had experience in a few campaign: like Admax (onlinedegree),insurance and also a timeshare ( Appointment Setter) I am a motivated professional with a variety of skills and experience with a high level of initiative and creative energy. opportunity where I may continue to provide innovative direction as a new member of your team. ?
Here's a shortened version of my work experience, focusing on my responsibilities at Fusion BPO, Wipro, and Helpware:
?WORK EXPERIENCE?HelpWareNovember 19, 2024 – April 19, 2025Membership Services AdvocateAssisted members with insurance eligibility, pharmacy assistance, EOB, and claims billing explanations.?WIPRO PHIL INCJune 11, 2021 – November 07, 2024Customer Care Associate (Billing Dept.)Processed insurance payments, handled customer complaints, and provided customer service. As a Healthcare Insurance Billing Customer Associate, developed record management processes and policies, and identified, evaluated, and implemented external services and tools for monthly bill data validation.?FUSION BPO ServicesAugust 06, 2014 – June 11, 2021Customer Service RepresentativeProvided information, answered questions, and responded to complaints, ensuring customer satisfaction with products, services, and features.
Experience: 2 - 5 years
Google Analytics Provided information, search Google information,posting events. Update informations
Experience: 1 - 2 years
Help customer needs. Help to track their orders,help process to cancel order and refund. Process payment using Cards.
Experience: 2 - 5 years
Processed insurance payments, handled customer complaints, and provided customer service. As a Healthcare Insurance Billing Customer Associate, developed record management processes and policies, and identified, evaluated, and implemented external services and tools for monthly bill data validation.
Experience: 5 - 10 years
Customer Service Representative Provided information, answered questions, and responded to complaints, ensuring customer satisfaction with products, services, and features.
Experience: 2 - 5 years
Customer Care Associate (Billing Dept.) Processed insurance payments, handled customer complaints, and provided customer service. As a Healthcare Insurance Billing Customer Associate, developed record management processes and policies, and identified, evaluated, and implemented external services and tools for monthly bill data validation.
Experience: 1 - 2 years
Search I formation and verify all details and update
Experience: 2 - 5 years
Customer Service Representative Provided information, answered questions, and responded to complaints, ensuring customer satisfaction with products, services, and features.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.