Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $6.08/hour ($1,168.00/month)

Bachelors degree

Last Active

June 28th, 2026 (yesterday)

Member Since

February 21st, 2021

Profile Description

Hi There,

Good day!

My name is ---------- , but you can call me Sally. I bring with me almost eleven years of experience in the customer service industry including ten years in Business Process Outsourcing (BPO) for US Banking and Finance, and 1 year as a Customer Service Virtual Assistant in a eCommerce company.

My background in handling confidential and sensitive information has taught me the importance of accuracy, integrity, and professionalism qualities I continue to apply in every role I take on. I have extensive experience using Re:amaze, Gorgias, and Zendesk as a CRM tool and aside from that I manage dispute resolution, working with different payment processors such as PayPal, Airwallex, and Stripe.

I am confident that my expertise, adaptability, and strong communication skills make me a great fit for your team. I am eager to learn, grow, and contribute to delivering excellent customer service to your clients. I would appreciate the opportunity for an interview to further discuss how my skills align with your company’s needs.
Key Skills and Expertise:- Re:amaze, Gorgias, and Zendesk CRM Customer Support and Ticket Management- Order Management, Refunds, and Returns- Conflict Resolution and Empathy in Communication- Chargeback and Counter-Dispute Handling- Evidence Collection and Rebuttal Documentation- Fraud Prevention and Detection- CRM and Payment Gateway Systems (Shopify, Stripe, and PayPal)- Remote Team Collaboration ( ---------- , Notion, Google Sheets, Connecteam, and WhatsApp)

Thank you for your time checking my profile.