0dd08 cbf94d18

Customer Support Specialist

70 ID PROOF
Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $630 USD )
40 hrs/wk ( $3.64 USD/hr )
EDUCATION
High school diploma
EXPERIENCE
More than 2 years as a Customer Support
BASIC INFORMATION
Age:
25
Gender:
Male
Location:
Quezon City, Metro Manila
Tests Taken:
None
Last Active:
2021-03-02
Member Since:
2021-02-21
SKILL SUMMARY

- I can answer, evaluate, and prioritize incoming telephone, voice mail, requests for assistance from customers.
- I am able to provide general and detailed explanations/information in clear, easy to understand language .
- I am experienced in responding to inquiries via inbound and outbound calls, emails, and tickets.
- I have been a Customer Service Representative for the past 31 months that handles Credit Card , Credit Bureau and Application Software Accounts
- I also have a background in managing the status of accounts and balances and identifying inconsistencies. Issuing bills, receipts and invoices.

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Translation
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

English
SKILL RATING
  • Speaking
  • Translation
  • Writing

Customer Service & Admin Support
EXPERIENCE

I've been in the BPO industry for more than 2 years. as a financial advisor, where in I assist customer about their credit balance, checking purchase history, and process their payments. as a credit score specialist I helped customer to find the most suitable membership plan for their needs and on how to maintain or boost their credit score. lastly as a technical support from one of the tech. giants in terms of mobile phone. I assist customer to do a basic troubleshooting steps, support customer with online billing and account issues.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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