I am a highly experienced professional with a diverse background in Corporate Customer Service, Business Process Management, Operations Management, Human Resources, Outsourcing, and Recruitment.
With over 19 years of combined experience in various multinational companies, including Top Fortune 500 firms,
Throughout my career, I have successfully managed SMBE,
I have also played crucial roles in recruitment, training initiatives, website development projects, and market research activities. Additionally, my managerial skills have been instrumental in driving customer service center operations, overseeing performance reviews, conducting root cause analysis, and ensuring adherence to quality guidelines. I am adept at managing teams, aligning them with corporate objectives, and continuously improving productivity, service levels, and employee engagement.
In terms of human resources, I have a proven track record in recruitment selection,
With a bachelor's degree in Business Administration and additional training in filmmaking, I bring a unique perspective to problem-solving and creative thinking. I am proficient in MS Office, CRM systems, project management tools, customer service platforms, data mining, and eCommerce platforms. I am currently pursuing Lean Six Sigma certification and expanding my skills in data science with Python.
My passion for independent filmmaking reflects my creative storytelling abilities and attention to detail, which I apply to my professional endeavors. I am a results-oriented professional who thrives in fast-paced environments and enjoys tackling new challenges.
Thank you for considering my profile, and I look forward to contributing my skills and expertise to your organization's success.
My Resume:
Experience: 5 - 10 years
I have over 7 years of extensive online project management experience, working in dynamic organizations across various industries. I have successfully led and executed multiple projects, supporting CEOs during launches, live events, and campaigns. My project management expertise lies in guiding clients through intensive business training programs, where I ensure continuous excellence and drive for results. I excel at managing multiple projects simultaneously, collaborating with diverse teams, and meeting strict deadlines. Throughout my career, I have developed strong communication skills, both written and verbal, enabling me to effectively coordinate efforts and keep stakeholders informed about project progress. I am adept at asking relevant questions, practicing direct communication, and establishing alignment and understanding among team members. As a systems-oriented professional, I am skilled in implementing and optimizing project management tools such as ClickUp, Teamwork, Trello, Asana, and Notion. I have a keen eye for detail and am dedicated to building out standard operating procedures (SOPs) to enhance efficiency and ensure consistent project delivery.
Experience: 5 - 10 years
With over 19 years of combined experience in various industries, including project management and business process management, my proficiency in ClickUp stands out as a remarkable skill set. As an expert, I have demonstrated the ability to handle the end-to-end setup of ClickUp, showcasing my aptitude for streamlining workflows and enhancing team collaboration. In my past roles, I have efficiently utilized ClickUp to manage projects and tasks, optimizing its features to improve overall productivity and efficiency. My expertise in ClickUp has allowed you to implement customized workflows tailored to the specific needs of different projects and teams, maximizing the platform's capabilities for various purposes. As part of the end-to-end setup, I have seamlessly integrated ClickUp with other essential tools and applications, ensuring smooth data flow and seamless communication across different systems. My familiarity with project management tools such as Asana, Basecamp, Trello, Notion, and Teamwork has likely contributed to your ability to adapt ClickUp to the specific requirements of each project. Furthermore, my experience in eCommerce operations and customer service management has likely translated into efficient task tracking, real-time engagement, and response monitoring through ClickUp. This expertise has enabled me to effectively manage multiple tasks and projects simultaneously, maintaining a high level of quality assurance and meeting tight deadlines. As an accomplished professional in ClickUp, I have demonstrated my capability in training and development, ensuring that team members are proficient in using the platform to its full potential. This has likely resulted in a more cohesive and productive work environment, where everyone is well-equipped to collaborate and contribute effectively. In summary, my expertise in ClickUp as an end-to-end setup expert has been instrumental in transforming project management processes and elevating team productivity across various industries. My ability to customize workflows, integrate with other tools, and provide training demonstrates your exceptional proficiency in optimizing ClickUp for efficient project execution and successful business outcomes.
Experience: 5 - 10 years
Adept in Amazon and Agency Brand Management see my professional archive https://drive.google.com/file/d/1Q1A7Q41iHcUQt7yOlQaHO8PdadoIiFLy/view
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