Joy

Virtual Assistant, Appointment Setter, Customer Service Representative, Lead Gen

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Overview

Looking for full-time work (8 hours/day)

at $2.81/hour ($544.00/month)

Bachelors degree

Last Active

July 16th, 2026 (3 days ago)

Member Since

February 17th, 2021

Profile Description

I've worked in the BPO sector for nearly a year, and I can tell you that it takes a variety of soft skills to be a successful call center agent. In order to effectively address the customer's issue and create a satisfying experience, I often keep encounters brief and productive. Additionally, I make sure I regularly have access to the knowledge from the Products/Services we provided so that I can solve more challenging problems fast. I make certain I have the patience necessary to listen to their issues and actively help them along the journey. Always show empathy for them and let them know that their needs are being taken care of. I constantly put myself in my customers' shoes and have empathy for them.
Platform I use:
MS Office, Zendesk, ---------- , Plentific, CRM, Notion, Google Workspace, Vici Dial, MLS, Skype, Dialpad, Notion, LinkedIn, Zillow, Phoneburner, Follow up Boss, Canva, Go High Level, Fello, Zapier, CINC, Yelp, Broadly and Slack.

Top Skills

Real Estate » Appointment Setting

Office and Administration » Data Entry

Other Skills

Real Estate

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Marketing » Telemarketing

Real Estate » Lead Generation

Customer Support

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Nabua, Camarines Sur

Tests Taken: IQ
Score: 98: DISC
Dominance: 42%
Influence: 10%
Steadiness: 30%
Compliance: 18%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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