Sr. Representative / Technical Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

April 5th, 2024 (23 days ago)

Member Since

February 16th, 2021

Profile Description

Hello, I'm Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, an experienced Helpdesk technician with a proven track record of providing technical support and exceptional customer service. I've spent several years honing my skills and expertise in the field, and I'm here to offer my assistance to clients seeking reliable and efficient technical solutions.
What I Offer:
Technical Support Excellence: I have a strong background in technical support, having answered clients' questions and resolved their technical concerns with precision and professionalism. Whether it's troubleshooting hardware or software issues, I've got you covered.
Customer-Centric Approach: With experience as a Customer Service Representative, I understand the importance of delivering top-notch customer service. I'm skilled in handling inbound and outbound calls, chat support, and email correspondence, ensuring that your clients' needs are met with a friendly and helpful approach.
Organized and Detail-Oriented: My role as Head Purchaser required meticulous attention to detail, managing purchase requests, and maintaining inventory. I'm also proficient in data encoding using QuickBooks, which underscores my commitment to organized and efficient work.
Operational Expertise: As a Senior Representative in Operations Support, I've worked closely with clients, handling hiring ramp plans, onboarding and offboarding employees, and managing tools and access. My experience with ticketing tools like ServiceNow and data entry in Microsoft 360 demonstrates my ability to manage complex operational tasks.
Let's Collaborate:I'm here to assist with technical support, customer service, and operational tasks. If you're looking for a dedicated professional who can provide effective solutions and enhance your business's operational efficiency, don't hesitate to reach out. I'm eager to work with you and contribute to your success.