CSR/ HEALTHCARE INSURANCE VERIFICATION/ MEDICAL SCRIBE

Overview

Looking for full-time work (8 hours/day)

at $5.23/hour ($1,008.00/month)

Bachelors degree

Last Active

July 7th, 2026 (4 days ago)

Member Since

February 16th, 2021

Profile Description

Hello there! With over 3 years of experience as a customer service advisor, I was required to demonstrate high levels of detail orientation, empathy, and efficiency- qualities that I am eager to bring to your organization. 

Proficient in medical and dental insurance verification. I’ve worked with Aetna Medicare Part C for Member Services and Medical Scribe at a private Optometry Clinic. I specialize in handling multiple inquiries such as: 
- Insurance verification (benefits, copays, coinsurance, deductible, and MOOP)
- Claims (status, reprocessing, and stop pay reissue)
- Prior Authorization look-up
- Filing for grievances and expedite appeals
- Helping out the members with scheduling appointments for office visits and transportation 
- Optional Supplemental Benefit enrollment
- HIPAA compliant
- Sending out forms and documents to the members (EOC, EOB, OTC catalog, disenrollment forms, appeals forms, etc.)
- Modifying and updating Coordination of Benefits
- Scheduling appointments
- Live Medical Scribing 
Soft Skills:
- Empathy ability
- Administrative Support
 - Organized and Detail-Oriented
- Customer Service 
- Data and Research
 - Willingness to learn
- Time Management
 -Oral and Written Communication
Tools:
 - Google Products
- Microsoft Office 
- Salesforce
- Market Prominence
- Health Rules Payor (HRP)Rumba
- Transdirect
- Smart-front End
- PNC
- Avaya 
- Five9
- Crystal PM
- Weave
- Slack
- Availity
- Envolve (sending claims to Medicaid)
- Eyemed
- Versant
The prospect of contributing to your company excites me, and it will be my pleasure to discuss how I can benefit your organization.